Password Information

If you attempt to sign on too many times, you may be locked out. Here are the details on what you can expect. If you belong to more than one portal, check this message area again after your first attempt as you will need to meet the requirements of all portals to which you are attached.

• You need to log in.
• You will be locked out after 6 failed attempts.
• If you are locked out, your account will be frozen for 1,440 minutes; you can unlock your account by using the 'Forgot Password' link, or an administrator can unlock you by resetting your password.
• If you are locked out 15 cycles in a row, you will need an administrator to reset your password.

New Password Information

The following requirements have been established by your management team. They will be required for all new passwords.

• Password length must be between 8 and 15 characters.
• Password complexity: passwords must contain:
  • at least 1 lower-case letters (a-z)
  • at least 1 upper-case letters (A-Z)
  • at least 1 numbers (0-9)
• Password history: passwords cannot be reused within the past 24 times, or within the past 180 days.
• Once you change your password, you will not be able to change it again for 1 days, and you will be required to change it again by or before 90 days have passed.